Customer Testimonial Video: Give Your Best Customers a Voice

Your best customers become your best selling point, on video.

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Discover our latest testimonial videos

Customer testimonials, company introductions, portraits: every project is tailor-made.

Our five-step process brings your project to life

Understanding your business and defining your project

We begin by building a solid foundation. In a dedicated conversation, we explore your brand, your objectives and the context behind your project. This helps us identify the key messages, the right tone and the impact you want to achieve. With a clear brief, we define a creative direction that reflects your identity and ambitions, keeping the entire production aligned with your priorities.

Why choose Biux for your video customer testimonial?

9 cities

Our video agencies, all over France

Trusted by over 200 clients since 2024

Ambitious collaborations, committed teams and films designed to make a real impact.

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  • « A fantastic agency that I enjoyed working with. I'm very happy with the film produced by Biux. The team is proactive, professional and experienced. I recommend this agency, which is also very friendly. »
    Portrait of Ouassila Sadadou

    Ouassila Sadadou

    Communications Director • Accor

  • « Biux supports us in creating videos at SMASH Group. We have already produced nearly 50 videos together and the quality is always there. The team is extremely responsive and at the forefront of video content creation. Go and work with Biux! »
    Portrait of Alexandre Duperrin

    Alexandre Duperrin

    Head of Growth • SMASH Group

  • « I had the opportunity to work with Valentin and his team on videos for my company. I really appreciated their energy, creativity, commitment and professionalism in meeting my expectations and suggesting original productions that made a difference, particularly on LinkedIn, with results far better than previous initiatives. I highly recommend them. »
    Portrait of Nicolas Renaud

    Nicolas Renaud

    Managing Director, France • Reply

  • « I've had the pleasure of working with Valentin for several weeks in a professional and supportive atmosphere. From the very start of our collaboration, he fully understood the objectives and challenges of my communication. Always available and attentive to the smallest details, he is a professional I strongly recommend. He and his partner Kevin make a complementary duo. »
    Portrait of David Marre

    David Marre

    General Insurance Agent • AXA

  • « A fantastic team: really friendly, attentive and extremely professional! From thinking through the ideas to organisation, filming and production, everything was handled perfectly, despite a very tight schedule. A real pleasure to work with them. I recommend them 100%! »
    Portrait of Chloë Bernard

    Chloë Bernard

    Marketing Director • Next Mobiles

  • « Beyond his technical skills, Kevin stands out for his professionalism and ease of collaboration. Working with him was a very positive experience.
    For anyone looking for an efficient and reliable video professional, I recommend Kevin without hesitation. »
    Portrait of Loïc Boutet

    Loïc Boutet

    Founder • 5000.dev

  • « Beyond his talent for his craft, Kevin pays close attention to precision and detail, ensuring his clients receive reliable support. During our collaboration I appreciated his ideas, his listening skills and his ability to explore the project's ideas in depth to make sure they were fully developed and carefully thought through. Thank you! »
    Portrait of Chloé Sarot

    Chloé Sarot

    Founder & HMONP-qualified Architect • A4 Concept

  • « Speaking on camera isn't easy, but Biux provided excellent support, managing the entire production of our videos, from the initial idea through to publication.

    Kevin put me at ease during the shoot with his good humour and professionalism.

    The result is high quality, so I recommend them without hesitation! »
    Portrait of Mathieu Dauvergne

    Mathieu Dauvergne

    Founder • Groupe OPFA

Customer testimonial interview in the Biux studio

Why customer testimonial videos convert better than any other format

Social proof is one of the most powerful levers of persuasion in B2B. A satisfied customer who talks about their experience for you creates a level of trust that no internal pitch can replicate.

When prospects hesitate, one more promise will not dispel their doubts. What does is identifying with someone like them who has already taken the plunge. For SMEs, consulting firms or growing startups, a credible customer ambassador carries as much weight as a page of written references.

A video testimonial is designed right from the shoot to be adapted into several versions: a long version for your website, a short version optimised for LinkedIn, a 30-second clip for your sales presentations. If you are looking for a powerful format for your sales sequences, our video sales letter can complement this set-up.

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Kevin and Valentin of Biux on a shoot

What Biux produces for you: the process from A to Z

We manage the entire production. Your role is limited to approving the key stages.

Scoping and preparation. Choosing the customer to interview, preparing the questions, briefing the speaker so they feel at ease on camera. We guide them to get natural, direct and effective takes.

Filming in Paris and Île-de-France. Our team works within a radius of about an hour and a half. Directors, sound engineers and directors of photography are used to B2B environments: open-plan offices, meeting rooms, showrooms.

Editing, titling and delivery. Dynamic editing, on-screen graphics, subtitles, music. If your project needs animation, our expertise in motion design fits in seamlessly. Multi-format delivery, guaranteed within 15 days after filming.

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Your customers are your best selling point. Biux produces professional video testimonials in Paris for SMEs, startups and large companies. Delivery within 15 days after filming.

Broadcast your testimonials on all your channels

Every production is adapted to the formats your channels require.

Complete your video strategy

The customer testimonial is a pillar. It fits into a wider B2B video production set-up that covers your prospects' entire journey.

Would you also like to give your experts a voice or showcase an executive? Our video interview service is designed for these other kinds of on-camera speaking, in a separate, complementary format.

To present your company as a whole, with its history, values and teams, our corporate film service offers the right format. And what if your employees told their story too? An employer branding video strengthens your appeal to candidates.

Explore related guides

Choose your speakers, questions and intended uses before filming.

Frequently asked questions about customer testimonial videos

What is the difference between a customer testimonial and a video interview?

The customer testimonial features an external customer talking about their experience with your company. It is a social proof format, designed to convince your prospects. The video interview is a more versatile format: it can highlight an executive, a business expert or an employee in an employer brand context.

How much does a customer testimonial video cost?

Biux works on a tailored quote basis. The budget depends on the number of interviews, the length of the shoot, the versions you need and the complexity of the edit. Ask for a quote to receive an accurate estimate.

How long does the production take?

Biux delivers within 15 days after filming. Scoping and preparation take place before the shoot. The 15 days that follow are devoted to editing, graphics, feedback and delivery.

Where do you work in Paris and Île-de-France?

We work in Paris and throughout Île-de-France, within about an hour and a half of the capital. Our teams know the Paris business community and its filming environments: offices, headquarters, event venues.

One of our films (Storm Reply) shown full frame through a camera viewfinder (REC, timecode), with the text in the centre.

Turn your customers into ambassadors

Tell us about your video project and receive a quote within 24 hours.

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